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Contact Us
Address
Lexus of Wilmington
2100 Pennsylvania Avenue
Wilmington, DE 19806
Hours & Directions
Click Here
Operation Hours
Sales:
Sun: Closed
Mon-Thu: 9:00 AM-8:30 PM
Fri: 9:00 AM-6:00 PM
Sat: 9:00 AM-5:00 PM
Service:
Sun: Closed
Mon-Thu: 7:30 AM-7:00 PM
Fri: 7:30 AM-6:00 PM
Sat: 8:00 AM-5:00 PM
Parts:
Sun: Closed
Mon-Thu: 8:00 AM-7:00 PM
Fri: 8:00 AM-6:00 PM
Sat: 8:00 AM-5:00 PM
Email
(800) 456-5398
Main Phone & Fax
Phone: (800) 456-5398
Fax: (302) 427-4409
New
Phone: (888) 229-3313
Koons Lexus of Wilmington
(888) 229-3313 ~ 2100 Pennsylvania Ave, Wilmington, DE 19806
 
Jim Koons Automotive was voted "Best Place to Work" 2009 by The Washington Business Journal, and we're in the running to win the award again in 2010. See our list of available positions at Koons Lexus of Wilmington below. To inquire about a position please contact Tom Donegan at tom.donegan@koons.com.

Sales Representatives

 

Responsibilities:
  • Sell new and/or used automobiles
  • Establish personal goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
  • Maintain knowledge of incoming inventory, features, accessories, etc., and how they benefit customers.
  • Demonstrate automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.
  • Prospect daily for potential customers; maintain consistent rapport with previously sold customers.
Desired Qualifications:
  • Professional appearance
  • Outstanding work ethic
  • Great attitude with high-energy personality
  • Superior customer service skills
  • Clean driving record
  • Pre-employment drug screening and background check
  • Fluently speak languages in addition to English, particularly Spanish

Service Technicians

 

Responsibilities:
  • Diagnosing automotive problems quickly and accurately
  • Repairing broken or worn auto components
  • Installing equipment, components, and systems
  • Testing vehicles before and after repair
  • Maintain manufacturer training
  • Provide superior customer service
Desired Qualifications:
  • Prior experience as a Automotive Service Technician.
  • Thorough knowledge of automobiles including electrical systems, engine repair, brake systems, suspension and steering, and heating and air-conditioning
  • ASE certification
  • Outstanding work ethic
  • Great attitude and ability to collaborate with others
  • Pre-employment drug screening and background check

Service Advisors

 

Locations:
Positions available at a few locations.
Responsibilities:
  • Greet customers in a timely and friendly manner
  • Obtain vehicle information and accurately record vehicle problems on repair order
  • Take service calls from customers to schedule appointments
  • Foster positive customer relations with a friendly attitude
  • Communicate repair details, estimates, and charges to customers
  • Inform customers of their maintenance and repair needs which are identified during the service appointment process based on service history and vehicle inspection
  • Communicate repair status to customers
  • Act as a liaison between external customers and all those involved internally at the dealership in the service appointment process
  • Review results of customer satisfaction surveys with Service Managers
Desired Qualifications:
  • Minimum 2 years experience as Service Advisor at an automotive dealership
  • Outstanding communication skills
  • Professional appearance
  • Positive work ethic
  • Great attitude with a high-energy personality
  • Superior customer service skills
  • Basic understanding of vehicle systems
  • Basic understanding of computer keyboard operations
  • Valid drivers license
  • Ability to multi-task
  • High school diploma or equivalent
Most of Koons positions come with the following benefits:
  • excellent earning potential
  • Paid training
  • Performance incentives
  • Health insurance, dental insurance, disability insurance, life insurance
  • 401(k) program
  • Paid holidays and vacations
  • Equal opportunity employer
  • Drug-free workplace
  • Working for one the Best Places to Work as cited by the Washington Business Journal
All applicants must have a clean driving record and submit to a pre-employment drug screening and background check. We are an equal opportunity employer.