MEET OUR STAFF


Click on one of the people below to find out more information.

  • Joe Amra
    General Manager
    (302 ) 427-4400 Ext. 1616


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  • Elizabeth Brown
    Controller
    302-427-4400 ext1648

    Elizabeth began working in the automotive industry in May 2004 as a Receptionist. She started working for Koons Lexus of Wilmington in June 2011. She worked at several dealerships while working her way through the University of Delaware, graduating in February 2010. Elizabeth has two dogs and would love more. She studied abroad in Italy during college and wants to return someday. Some of her hobbies include fishing, playing the piano and going to car shows. She loves to swim in her pool. She and her fiance want to travel someday in their 1968 Bluebird Bus.

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  • Kim Gallia
    General Sales Manager
    302-427-4400 ext. 1620

    Kim has been in the Automotive Industry since 1988. She has won Three Auto Awards which are. Toyota Sales Excellence Toyota Today Magazine and Toyota Employee of The Year Awards. She is married and has two children. Some of her hobbies include bicycling and Snow Skiing.

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  • Marcia Grosso
    Used Car Manager
    (302) 427-4400 Ext. 1650


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  • Andrew Greene
    Pre-Owned Manager
    (302) 427-4400 Ext.1679

    Andrew graduated from University of Delaware. Previously, he was employed in the Internet Sales Department at Toyota dealership in Kentucky and joined Koons organization in August, 2011. Prior to the automobile industry, he spent 10 years in New England supervising all retail and event promotions for the Boston Globe.

    Andrew has two boys. His hobbies include sports, politics and history.

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  • Ryan Jones
    Sales Manager
    302-427-4400 Ext. 1625



    Ryan is a recent addition to the Lexus of Wilmington team and has been in the Automotive Industry since 2006.He also graduated Summa Cum Laude with a Bachelors Degree in Finance and Economics. Some of his hobbies include playing ice hockey, boating in the Chesapeake Bay, traveling the world and spending valuable time with family and friends.

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  • Hadi Davoudi
    Finance Director
    302 427 4400 ext 1617


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  • Pernell Pressey
    Finance Manager
    302-427-4400 ext.1663

    Pernell started in the automotive industry in 2005 working for GM. What he finds most exciting about his job is learning new things and meeting new people. He loves helping clients and keeping the shop in order.

    Pernell enjoys spending his free time with his wife and two girls, vacationing, practicing his drumming skills, and listening to good music.

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  • Richard Hill
    Finance Manager
    (302) 427-4400 Ext. 1642


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  • Leigh Encarnacion
    Customer Relations Manager
    (302) 427-4400 Ext. 1615

    Leigh started with Lexus and in the auto industry in 1992. She started at Koons in May 2008. Leigh's favorite quote by Willa A. Foster says, "Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution. It represents the wise choice of many alternatives." It was used in a thank you letter that Leigh received. She firmly believes "Kindness and a smile. They cost nothing, but mean so much!"

    Leigh has many blessings in her life outside of work including life, family, friends, and the gift of time.

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  • Katie Travers
    BDC Manager
    (302) 427-4400 Ext.1663


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  • Yvette Forrest
    Sales Consultant
    (302) 427-4400 Ext. 1669


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  • Dan Hayes
    Sales Consultant
    (302) 427-4400 Ext. 1639


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  • Patti Weir
    Finance Admin
    (302) 427-4400 Ext. 1671


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  • Djibril Semega
    Sales Consultant
    (302) 427-4400 Ext. 1647


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  • Armando Charriez
    Sales Consultant


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  • Chris Nepi
    Sales Consultant
    (302) 427-4000 Ext. 1643


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  • Teresa Radcliff
    Service Advisor
    (302) 427-4400 Ext. 1667


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  • Amanda Aiello
    Service Admin
    (302) 427-4400 Ext. 1670


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  • Marquese Avant
    Valet


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  • Keith Guzman
    Driver


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  • Matt Kesner
    Service Advisor
    (302) 427-4400 Ext. 1632


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  • Joseph Italia
    Driver


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  • Tobias Johnson
    Driver


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  • Mark Gold
    Driver


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  • Don Evans
    Tech


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  • Patty McCrea


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  • Doc Jones
    Driver


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  • Jayson Kirk


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  • Ted Muterspaw
    Driver


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  • Chris Pentz
    Service Advisor
    (302) 427-4400 Ext. 1628


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  • George Shaer
    Service Advisor
    (302) 427-4400 Ext. 1633


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  • Jessie Moreno
    Tech


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  • Brett Simkins
    Technician


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  • Norman Thomas


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  • Tiffany Schwalbauch
    BDC Sales
    (302) 427-4400 Ext. 1644


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  • Rick Franks
    Service Advisor
    (302) 427-4400 Ext. 1613


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  • Chris Nepi
    Sales Constultant
    (302) 427-4400 Ext. 1643


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  • Dan Hayes
    Sales Consultant
    302-427-4400 Ext. 1639


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  • Donna Griffith
    Sales Consultant
    302 427 4400 ext 1677


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  • Joanna Southern
    (302) 427-4400 Ext. 1636


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  • Carlos Gonzalez
    Service Manager
    302-427-4400 ext 1630


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  • Rick Scouten
    Parts Manager
    302-427-4400 x1638

    Rick has been in the automotive industry since 1988 including five years as a Certified Technician. Rick has been a Master Certified Parts Manager with Lexus of Wilmington since 1995. Rick has worked hard on building up the Parts Department to give customers the best possible service. As a result, the Parts Department has won the "Lexus Best of the East" award seven years straight.

    Rick is happily married to his wife and best friend, Christine. They are the proud parents of a wonderful daughter, Stephanie, who graduates in 2010 with a Bachelor's degree in History from Wesley College. Stephanie has also worked part time for Lexus of Wilmington during the past seven years. When not working hard, Rick loves to spend time with his family, work with computers, play golf, and watch NASCAR.

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  • Khamlith Sysaath
    Sales Consultant
    (302) 427- 4400 Ext. 1677


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  • Erik Ozoria
    Sales Consultant
    302 427 4400 ext 1649


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  • Stephan Ouakrim
    Sales Consultant
    302 427 4400 ext 1688


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  • Kia Turner
    Sales Consultant
    302 427 4400 ext 1644


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  • Debra McElwee
    Business Development Consultant
    302-427-4400 ext 1640

    Debra has been a part of Koons Lexus of Wilmington since April 2015. Prior to that she worked in Property Management. She began in the automotive industry in 2007, when she worked for Mercedes Benz. She is married and has lived in Delaware since 2006. Her hobbies include spending time with her family, traveling, gardening, antiques, and reading.

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  • James White
    Sales Consultant
    302-427-4400

    James is a Delaware native who graduated from Salesianum High School and went on to also graduate from Coastal Carolina University in Myrtle Beach. James is a huge Philadelphia sports fan who enjoys playing flag football and softball. He also enjoys travel and dance music.

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  • Harry Freeman
    Sales Consultant
    3024274400 ext 1657


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  • Armando Charriez
    Sales Consultant
    302-427-4400

    Armando comes to Lexus new to the automotive industry. He love music and spending time with his children.

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  • Bob Barrett
    Sales Consultant
    302-427-4400 x1626

    Bob is a lover of luxury cars having been in luxury auto sales since 1999. He has been at Lexus of Wilmington since 2002 and with Koons since 2008 when they acquired the dealership. Bob has earned "Salesman of the Month" several times. He hopes to serve the people of Wilmington in auto sales for many more years.

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  • Kenneth Troxell
    Inventory Manager
    302-427-4400 ext.1645

    Kenny is new to the automotive industry and with koons since June 2013. Most of his life was spent on a golf course, where he was the best caddy you could find. In his free time, he enjoys a good cigar and watching his favorite Philly sports team.

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  • John Skehan
    Sales Consultant
    302-427-4400 x1623

    John started working in the automobile industry selling new Hondas in Newark, DE in 1986. He is a native of Delaware graduating from St. Mark's High School and the University of Delaware. John is happily married with a daughter and a son. John enjoys golfing, fishing, and going to the beach with his family.

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  • Marquies Avant
    Valet


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  • Bill Doerr
    Driver


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  • Anthony Tracey
    Service Advisor
    302-427-4400 ext 1633

    Anthony started in the Automotive industry in 1990. He has won many automotive awards and some of his hobbies include Family Golf and Stock Market.

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  • Rob Payson
    Service Advisor
    302-427-4400 ext. 1631

    Rob joined the Koons Lexus of Wilmington team in December 2012 but has been in the automotive industry since 1988. He enjoys spending his free time watching football, NASCAR, and going paintballing.

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  • Brian Stigler
    Shop Foreman
    302-427-4400

    Brian joined the Koons organization in 2009. Brian is an ASE certified advanced level specialist with 19 years experience servicing all makes and models. When not at work, he enjoys fishing and cooking.

     

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  • Deborah Rantuccio
    Service Cashier
    302-427-4400 ext. 01641

    Deborah has enjoyed 15 years in the automotive field. When not spending time enjoying her hobbies of cooking, decorating and time with her family, she looks forward to some quiet respite on the beach.

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  • Darren Youngerman
    Service Technician
    302-427-4400

    Darren has enjoyed being a technician for 25plus years. He has a long standing career with Toyota and came to Lexus in late 2015. Darren states...I am excited about taking my experience to the next level. On his time off he enjoys mountain biking, snowboarding and surfing.


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  • Bruce Jones
    Service Valet
    302-427-4400

    Bruce has over five years of experience in the auto industry. He was born and raised in Baltimore, MD. His hobbies include playing basketball, the piano, and the organ.

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  • Cristian Zamores
    Service Technician
    302-427-4400

    Cristian is new in the auto industry. He is a graduate of UTI Technical School. He enjoys lifting weights and working out in his free time.

     

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  • Jeremy Butcofsky
    Service Technician
    302-427-4400

    Jeremy has 13 years of dealership experience and has been fixing and repairing all kinds of things since he began working on his BMX style bike as a boy. He joined the Koons Lexus of Wilmington team in 2015. His hobbies include snowboarding, fishing, playing the drums, and motorcycling.

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  • Bradley Payne
    Detail Manager
    302-427-4400

    Bradley started with Koons Lexus of Wilmington in 2016. He has been detailing cars since 1999. Bradley is married with 3 children. In his spare time he coaches High School Basketball.

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  • Kenneth Torres
    Technician Apprentice
    302-427-4400

    Kenneth is an all around great person. His hobby is riding mountain bikes which he has been doing for the past 10 years. He has a very strong work ethic which makes him a great detailer. His work ethic is only overshadowed by his polite manners. All his coworkers love having him around.

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  • Jimmy Butcofsky
    Service Technician
    302-427-4400

    Jimmy got his start in the automotive industry in 2010 with Chrysler. He joined the Koons Lexus of Wilmington team in 2015 after gaining five years of experience. His hobbies include fishing, sports, snowboarding, and playing the guitar.


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  • Mike Denney
    Service Technician
    302-427-4400

    Mike has been a part of the automotive industry for five years and at Lexus of Wilmington since 2015. In his spare time, he enjoys playing the guitar.

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  • Michael Durand
    Service Technician
    302-427-4400

    Michael joined our Lexus family in April 2016.He has been working with Lexus vehicles since 1997 and has a Master Diagnostic Specialist certification. Next to cars his greatest passion is his wife and 3 children. In his pastime he enjoys boating, hiking and outdoors


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  • Brett Simkins
    Service Technician
    302-427-4400

    Brett has been in the automobile business for 5 years. He enjoys surf fishing and traveling.


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  • Walt Crompton
    Service Technician
    302-427-4400

    Walt entered the auto business in 1983 and started at Lexus of Wilmington in 1997. His favorite hobbies are boating in the summer and snowmobiling in the winter. Walt is a 22 year Master Lexus Technician and just received a prestigious award from Lexus HQ.

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  • Neil Bell
    Service Technician
    302-427-4400

    Neil started working at Koons Lexus in January 2006. He has an Associates Degree in Automotive Technology. He is married to his beautiful wife Michelle. He enjoys spending his free time relaxing on his boat.


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  • Matt Patone
    Service Technician
    302-427-4400

    Mat enjoys working on cars whether its fixing them or making them faster. Mat has been working on cars since high school. He always knew his life would consist of working on cars because he enjoys it so much.

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  • Edna Diaz
    Service Receptionist
    302-427-4400

    Edna began with Koons Lexus of Wilmington in July of 2013.  She is orginally from Rio Piedras, Puerto Rico but moved to Delaware 25 years ago.  Edna enjoys dancing and spending time with her family and friends.

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  • Joseph Italia
    Service Valet
    302-427-4400

    Joseph has been a mechanic 1974 and has always enjoyed helping people. He loves traveling and being with family. NASCAR is his favorite sport.

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  • Dave Mayo
    Service Valet
    302-427-4400

    Dave worked 33 years for Chrysler. He is happily married and has two children and two grandchildren. Dave loves sports and plays golf.

    9bbf05f4ac1d47a79db04822afddc7f7
  • Dario McCollin
    Used Car Inventory
    302-427-4400

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  • Patty McCrea
    Part Sales Associate
    302-427-4400 ext. 1646

    Patty has been in the parts business since 1982. She started at Koons Lexus in February 2014. In her spare time she enjoys going to car shows and checking out old cars.

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  • Joanna Southern
    Parts Sales Associate
    302-427-4400

    Joanna has been a part of the auto industry her whole life. She has worked in dealerships for 15 years and joined Lexus of Wilmington in 2015. She was recently married within the past year. She enjoys surf fishing, barbecuing, and spending time outdoors with her friends.

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  • Corey Reed
    Delivery/Technology Specialist
    302-427-4400 ext 1621

    Corey has been part of the Lexus of Wilmington team since 2017 and previously worked as a technician at Ford. When he is not at work Corey enjoys spending time with friends and playing Hockey.

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  • Nadirah Wilson
    Receptionist
    302 427 4400 ext 1610


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  • Scott Bodofsky
    Parts Sales Associate
    302-427-4400 x1662

    Scott has been in the auto business for since 1977. He spent 20 years working with Toyota and has worked with Koons Lexus since 2008.

    Scott spends his spare time with his wife and three children. His hobbies include working on various cars and his house.

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  • Pat Cautillo
    Parts Driver
    302-427-4400

    Pat has been in the automotive business since 2010. He enjoys helping clients and keeping the shop organized.

    Pat loves to watch, coach, and play baseball. He also enjoys having fun with his friends.

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  • Robin Smith
    Assistant Parts Manager
    302-427-4400 x1636

    Robin started in the Parts business in 1986 with Acura; joined Honda in 1996 until 2011 and Lexus September 2011. 

    Her hobbies include going to the beach and going out on their boat to do some crabbing and fishing in the Delaware Bay. She enjoys watching all sports including Nascar, football, baseball and hockey. Robin's favorite Nascar driver is Kasey Kahne.

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  • Elaine Johnson
    Office Manager
    302-427-4400 x1619

    Elaine started in the automotive industry in 1985, and she started working for Koons Lexus of Wilmington in March 2011. Elaine loves working in the car business. Elaine loves animals. In October 2010, her family got a rescue Beagle named Emmie. During the summer months, Elaine spends a lot of time at her shore house in Cape May County New Jersey.

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  • Mike Bradley
    Parts Driver
    302-427-4400

    Mike has been with Lexus of Wilmington since 2005. Before coming to Lexus, he spent 18 years at Avon in Newark. Mike loves to travel, play golf, and build furniture. Most of all, he enjoys caring for his animals.

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  • Teresa Mercado
    Parts Sales Associate
    302-427-4400 ext. 1636

    Teresa started in the auto industry in 1999. She started at Koons in December 2014. She is a proud mother of two awesome girls. In her free time she enjoys camping,hiking,fishing and riding.

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  • Kim McLaughlin
    Accounting Payables
    302-427-4400 ext 1648

    Kim has been in the accounting field for 20 years. She joined Lexus in February of 2018. Kim has been married for 27 years and has 3 daughters. She very much enjoys traveling.

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  • John Skinner
    Delivery/Technology Specialist
    302 427 4400 ext 1668


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  • Jesus Colon Jr
    Detailer
    302-427-4400

    Jesus is a self taught portrait artist who enjoys drawing for a good cause. He is very outgoing and enjoys the company of others. That may due to the fact that he has an identical twin brother.

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  • Victor Colon
    Detailer
    302-427-4400

    Victor has been with Koons Lexus of Wilmington since 2016. He enjoys working in the Detail Dept. with his twin brother and the rest of the Detail crew. In his spare time Victor enjoys playing the guitar and one day aspires to become a musical artist.

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  • Nate Echols
    Detailer
    302-427-4400 x1652

    Nate has been in detailing for 15 years and at Lexus for more than three years. He enjoys working with people . He is excited to learn new things and enjoys working for Koons Lexus. In addition Nate enjoys sports, blues, jazz, family, church and eating at different restaurants

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