Meet Our Staff

Management

Joe Amra
General Manager
302-427-4400 ext 1616


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Kim Gallia
General Sales Manager
302-427-4400 ext. 1620

Kim has been in the Automotive Industry since 1988. She has won Three Auto Awards which are. Toyota Sales Excellence Toyota Today Magazine and Toyota Employee of The Year Awards. She is married and has two children. Some of her hobbies include bicycling and Snow Skiing.

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Ryan Jones
Sales Manager
302-427-4400 ext. 1625



Ryan is a recent addition to the Lexus of Wilmington team and has been in the Automotive Industry since 2006.He also graduated Summa Cum Laude with a Bachelors Degree in Finance and Economics. Some of his hobbies include playing ice hockey, boating in the Chesapeake Bay, traveling the world and spending valuable time with family and friends.

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Andrew Greene
Pre-Owned Manager
302-427-4400 x1650

Andrew graduated from University of Delaware. Previously, he was employed in the Internet Sales Department at Toyota dealership in Kentucky and joined Koons organization in August, 2011. Prior to the automobile industry, he spent 10 years in New England supervising all retail and event promotions for the Boston Globe.

Andrew has two boys. His hobbies include sports, politics and history.

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Marcia Grosso
Used Car Manager
302 427 4400 ext 1650


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Leigh Encarnacion
Customer Relations Manager
302-427-4400 x1615

Leigh started with Lexus and in the auto industry in 1992. She started at Koons in May 2008. Leigh's favorite quote by Willa A. Foster says, "Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution. It represents the wise choice of many alternatives." It was used in a thank you letter that Leigh received. She firmly believes "Kindness and a smile. They cost nothing, but mean so much!"

Leigh has many blessings in her life outside of work including life, family, friends, and the gift of time.

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Hadi Davoudi
Finance Director
302 427 4400 ext 1617


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Pernell Pressey
Finance Manager
302-427-4400 ext.1663

Pernell started in the automotive industry in 2005 working for GM. What he finds most exciting about his job is learning new things and meeting new people. He loves helping clients and keeping the shop in order.

Pernell enjoys spending his free time with his wife and two girls, vacationing, practicing his drumming skills, and listening to good music.

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Sales

Khamlith Sysaath
Sales Consultant
302 427 4400


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Ryan Pope
Sales Consultant
302 427 4400


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Tom Rey
Sales Consultant
302 427 4400


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Donna Griffith
Sales Consultant
302 427 4400 ext 1677


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Erik Ozoria
Sales Consultant
302 427 4400 ext 1649


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Erik Janco
Sales Consultant
302 427 4400 ext 1661


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Stephan Ouakrim
Sales Consultant
302 427 4400 ext 1688


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Kia Turner
Business Development Consultant
302 427 4400 ext 1644


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Debra McElwee
Business Development Consultant
302-427-4400 ext 1640

Debra has been a part of Koons Lexus of Wilmington since April 2015. Prior to that she worked in Property Management. She began in the automotive industry in 2007, when she worked for Mercedes Benz. She is married and has lived in Delaware since 2006. Her hobbies include spending time with her family, traveling, gardening, antiques, and reading.

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James White
Sales Consultant
302-427-4400

James is a Delaware native who graduated from Salesianum High School and went on to also graduate from Coastal Carolina University in Myrtle Beach. James is a huge Philadelphia sports fan who enjoys playing flag football and softball. He also enjoys travel and dance music.

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Harry Freeman
Sales Consultant
3024274400 ext 1657


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Armando Charriez
Sales Consultant
302-427-4400

Armando comes to Lexus new to the automotive industry. He love music and spending time with his children.

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Bob Barrett
Sales Consultant
302-427-4400 x1626

Bob is a lover of luxury cars having been in luxury auto sales since 1999. He has been at Lexus of Wilmington since 2002 and with Koons since 2008 when they acquired the dealership. Bob has earned "Salesman of the Month" several times. He hopes to serve the people of Wilmington in auto sales for many more years.

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Robert Sweet
Sales Consultant
302-427-4400 ext 1618

Robert started with Koons Lexus in April 2016. He has been working in the automotive industry since 2010. Robert moved to Delaware from Long Island New York in 2009 and enjoys spending time with his family and at the beach.


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John Skehan
Sales Consultant
302-427-4400 x1623

John started working in the automobile industry selling new Hondas in Newark, DE in 1986. He is a native of Delaware graduating from St. Mark's High School and the University of Delaware. John is happily married with a daughter and a son. John enjoys golfing, fishing, and going to the beach with his family.

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Kenneth Troxell
Inventory Manager
302-427-4400 ext.1645

Kenny is new to the automotive industry and with koons since June 2013. Most of his life was spent on a golf course, where he was the best caddy you could find. In his free time, he enjoys a good cigar and watching his favorite Philly sports team.

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Service

Duane Scardina
Service Manager
302-427-4400 ext 1630

Duane started in the automotive industry in 1979. He is married and has two children.In his spare time Duane enjoys softball and muscle cars.

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Brittini Mantegna
Assistant Service Manager
(302) 427-4400 x1667

Brittini took three years of auto technology in high school and started in the car business since 2009.She started in the Parts Department and has progressed to Service.

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Marquies Avant
Valet


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Bill Doerr
Driver


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Anthony Tracey
Service Advisor
302-427-4400 ext 1633

Anthony started in the Automotive industry in 1990. He has won many automotive awards and some of his hobbies include Family Golf and Stock Market.

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Rob Payson
Service Advisor
302-427-4400 ext. 1631

Rob joined the Koons Lexus of Wilmington team in December 2012 but has been in the automotive industry since 1988. He enjoys spending his free time watching football, NASCAR, and going paintballing.

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Brianna Petrucci
Cashier
302-427-4400 ext 1614

Brianna is new to the Luxury automotive industry and loves learning about Lexus and its amazing line of vehicles. Her biggest pride in life is her infant son Conrad. She enjoys cooking listening to country music and going to the beach as well as spending time with family friends and her dog named Millie.

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Deborah Rantuccio
Service Cashier
302-427-4400 ext. 01641

Deborah has enjoyed 15 years in the automotive field. When not spending time enjoying her hobbies of cooking, decorating and time with her family, she looks forward to some quiet respite on the beach.

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Brian Stigler
Shop Foreman
302-427-4400

Brian joined the Koons organization in 2009. Brian is an ASE certified advanced level specialist with 19 years experience servicing all makes and models. When not at work, he enjoys fishing and cooking.

 

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Bruce Jones
Service Valet
302-427-4400

Bruce has over five years of experience in the auto industry. He was born and raised in Baltimore, MD. His hobbies include playing basketball, the piano, and the organ.

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Darren Youngerman
Service Technician
302-427-4400

Darren has enjoyed being a technician for 25plus years. He has a long standing career with Toyota and came to Lexus in late 2015. Darren states...I am excited about taking my experience to the next level. On his time off he enjoys mountain biking, snowboarding and surfing.


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Cristian Zamores
Service Technician
302-427-4400

Cristian is new in the auto industry. He is a graduate of UTI Technical School. He enjoys lifting weights and working out in his free time.

 

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Kenneth Torres
Technician Apprentice
302-427-4400

Kenneth is an all around great person. His hobby is riding mountain bikes which he has been doing for the past 10 years. He has a very strong work ethic which makes him a great detailer. His work ethic is only overshadowed by his polite manners. All his coworkers love having him around.

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Jeremy Butcofsky
Service Technician
302-427-4400

Jeremy has 13 years of dealership experience and has been fixing and repairing all kinds of things since he began working on his BMX style bike as a boy. He joined the Koons Lexus of Wilmington team in 2015. His hobbies include snowboarding, fishing, playing the drums, and motorcycling.

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Mike Denney
Service Technician
302-427-4400

Mike has been a part of the automotive industry for five years and at Lexus of Wilmington since 2015. In his spare time, he enjoys playing the guitar.

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Jimmy Butcofsky
Service Technician
302-427-4400

Jimmy got his start in the automotive industry in 2010 with Chrysler. He joined the Koons Lexus of Wilmington team in 2015 after gaining five years of experience. His hobbies include fishing, sports, snowboarding, and playing the guitar.


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Brett Simkins
Service Technician
302-427-4400

Brett has been in the automobile business for 5 years. He enjoys surf fishing and traveling.


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Michael Durand
Service Technician
302-427-4400

Michael joined our Lexus family in April 2016.He has been working with Lexus vehicles since 1997 and has a Master Diagnostic Specialist certification. Next to cars his greatest passion is his wife and 3 children. In his pastime he enjoys boating, hiking and outdoors


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Walt Crompton
Service Technician
302-427-4400

Walt entered the auto business in 1983 and started at Lexus of Wilmington in 1997. His favorite hobbies are boating in the summer and snowmobiling in the winter. Walt is a 22 year Master Lexus Technician and just received a prestigious award from Lexus HQ.

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Neil Bell
Service Technician
302-427-4400

Neil started working at Koons Lexus in January 2006. He has an Associates Degree in Automotive Technology. He is married to his beautiful wife Michelle. He enjoys spending his free time relaxing on his boat.


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Matt Patone
Service Technician
302-427-4400

Mat enjoys working on cars whether its fixing them or making them faster. Mat has been working on cars since high school. He always knew his life would consist of working on cars because he enjoys it so much.

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Edna Diaz
Service Receptionist
302-427-4400

Edna began with Koons Lexus of Wilmington in July of 2013.  She is orginally from Rio Piedras, Puerto Rico but moved to Delaware 25 years ago.  Edna enjoys dancing and spending time with her family and friends.

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Joseph Italia
Service Valet
302-427-4400

Joseph has been a mechanic 1974 and has always enjoyed helping people. He loves traveling and being with family. NASCAR is his favorite sport.

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Andrew Macleod
Service Valet
302-427-4400

Andrew has been in the automotive industry since 1999 and at Koons since December 2010. Andrew has worked in Sales, Service, and as a Driver. In my first few weeks of working at Koons, his coworkers even managed to talk him into being Santa for the Koons Lexus of Wilmington Christmas party. Prior to working in the automotive industry, Andrew owned a landscaping company.

Andrew enjoys golfing. He also loves to watch his niece's children compete in lacrosse, gymnastics, and basketball.

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Dave Mayo
Service Valet
302-427-4400

Dave worked 33 years for Chrysler. He is happily married and has two children and two grandchildren. Dave loves sports and plays golf.

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Daniel Serviss
Service Valet
302-427-4400

Daniel started working at Koons Dec. 2010. First time working in automotive industry. He worked part time at Koons, while working with Brandywine School District in the Transportation Dept. He enjoys working with the children, He has been with the District going on 11yrs. He is happily married to his wife Terri. His daughter Molly is finishing Nursing school and will be a RN come December.

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Dario McCollin
Used Car Inventory
302-427-4400

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Parts

Patty McCrea
Part Sales Associate
302-427-4400 ext. 1646

Patty has been in the parts business since 1982. She started at Koons Lexus in February 2014. In her spare time she enjoys going to car shows and checking out old cars.

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Rick Scouten
Parts Manager
302-427-4400 x1638

Rick has been in the automotive industry since 1988 including five years as a Certified Technician. Rick has been a Master Certified Parts Manager with Lexus of Wilmington since 1995. Rick has worked hard on building up the Parts Department to give customers the best possible service. As a result, the Parts Department has won the "Lexus Best of the East" award seven years straight.

Rick is happily married to his wife and best friend, Christine. They are the proud parents of a wonderful daughter, Stephanie, who graduates in 2010 with a Bachelor's degree in History from Wesley College. Stephanie has also worked part time for Lexus of Wilmington during the past seven years. When not working hard, Rick loves to spend time with his family, work with computers, play golf, and watch NASCAR.

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Joanna Southern
Parts Sales Associate
302-427-4400

Joanna has been a part of the auto industry her whole life. She has worked in dealerships for 15 years and joined Lexus of Wilmington in 2015. She was recently married within the past year. She enjoys surf fishing, barbecuing, and spending time outdoors with her friends.

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Teresa Mercado
Parts Sales Associate
302-427-4400 ext. 1636

Teresa started in the auto industry in 1999. She started at Koons in December 2014. She is a proud mother of two awesome girls. In her free time she enjoys camping,hiking,fishing and riding.

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Scott Bodofsky
Parts Sales Associate
302-427-4400 x1662

Scott has been in the auto business for since 1977. He spent 20 years working with Toyota and has worked with Koons Lexus since 2008.

Scott spends his spare time with his wife and three children. His hobbies include working on various cars and his house.

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Mike Bradley
Parts Driver
302-427-4400

Mike has been with Lexus of Wilmington since 2005. Before coming to Lexus, he spent 18 years at Avon in Newark. Mike loves to travel, play golf, and build furniture. Most of all, he enjoys caring for his animals.

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Pat Cautillo
Parts Driver
302-427-4400

Pat has been in the automotive business since 2010. He enjoys helping clients and keeping the shop organized.

Pat loves to watch, coach, and play baseball. He also enjoys having fun with his friends.

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Robin Smith
Assistant Parts Manager
302-427-4400 x1636

Robin started in the Parts business in 1986 with Acura; joined Honda in 1996 until 2011 and Lexus September 2011. 

Her hobbies include going to the beach and going out on their boat to do some crabbing and fishing in the Delaware Bay. She enjoys watching all sports including Nascar, football, baseball and hockey. Robin's favorite Nascar driver is Kasey Kahne.

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Accounting

Elaine Johnson
Office Manager
302-427-4400 x1619

Elaine started in the automotive industry in 1985, and she started working for Koons Lexus of Wilmington in March 2011. Elaine loves working in the car business. Elaine loves animals. In October 2010, her family got a rescue Beagle named Emmie. During the summer months, Elaine spends a lot of time at her shore house in Cape May County New Jersey.

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Elizabeth Brown
Controller
302-427-4400 ext1648

Elizabeth began working in the automotive industry in May 2004 as a Receptionist. She started working for Koons Lexus of Wilmington in June 2011. She worked at several dealerships while working her way through the University of Delaware, graduating in February 2010. Elizabeth has two dogs and would love more. She studied abroad in Italy during college and wants to return someday. Some of her hobbies include fishing, playing the piano and going to car shows. She loves to swim in her pool. She and her fiance want to travel someday in their 1968 Bluebird Bus.

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Kim McLaughlin
Accounting Payables
302-427-4400 ext 1648

Kim has been in the accounting field for 20 years. She joined Lexus in February of 2018. Kim has been married for 27 years and has 3 daughters. She very much enjoys traveling.

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Reception

Rita Kilgore
Reciptionist
302 427 4400 ext 1610


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Detail

Jesus Colon Jr
Detailer
302-427-4400

Jesus is a self taught portrait artist who enjoys drawing for a good cause. He is very outgoing and enjoys the company of others. That may due to the fact that he has an identical twin brother.

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Victor Colon
Detailer
302-427-4400

Victor has been with Koons Lexus of Wilmington since 2016. He enjoys working in the Detail Dept. with his twin brother and the rest of the Detail crew. In his spare time Victor enjoys playing the guitar and one day aspires to become a musical artist.

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Nate Echols
Detailer
302-427-4400 x1652

Nate has been in detailing for 15 years and at Lexus for more than three years. He enjoys working with people . He is excited to learn new things and enjoys working for Koons Lexus. In addition Nate enjoys sports, blues, jazz, family, church and eating at different restaurants

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Bradley Payne
Detail Manager
302-427-4400

Bradley started with Koons Lexus of Wilmington in 2016. He has been detailing cars since 1999. Bradley is married with 3 children. In his spare time he coaches High School Basketball.

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Technology Specialist

John Skinner
Delivery/Technology Specialist
302 427 4400 ext 1668


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Corey Reed
Delivery/Technology Specialist
302-427-4400 ext 1621

Corey has been part of the Lexus of Wilmington team since 2017 and previously worked as a technician at Ford. When he is not at work Corey enjoys spending time with friends and playing Hockey.

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